Privacy Policy
Effective Date: July 13, 2026
Row21 (“Row21,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.
This website is intended to provide information about Row21’s ophthalmic clinical research consulting services.
Information We Collect
Information You Provide
If you contact us through our website, we may collect information such as:
* Name
* Work email address
* Organization
* Job title or role
* Information you include in your message
Providing this information is voluntary.
Information We Collected Automatically
Like many websites, we use analytics tools that automatically collect limited technical information, including:
* IP address (in a limited or anonymized form where applicable)
* Browser type
* Device type
* Operating system
* Pages visited
* Date and time of your visit
* Referring website
* General geographic region
This information helps us understand how visitors use our website and improve its performance.
How We Use Information
We use information collected through the website to:
* Respond to inquiries
* Communicate about our consulting services
* Improve the website and user experience
* Monitor website performance and security
* Understand aggregate website usage through analytics
We do not sell your personal information.
Google Analytics
This website uses Google Analytics to understand how visitors interact with the site.
Google Analytics may use cookies and similar technologies to collect information about website usage.
To learn more about how Google collects and processes data, please visit:
https://policies.google.com/technologies/partner-sites
You can also opt out of Google Analytics using Google’s browser add-on:
https://tools.google.com/dlpage/gaoptout
Cookies
Our website may use cookies and similar technologies to:
* Remember basic website preferences
* Measure website traffic
* Improve website functionality
Most web browsers allow you to control or disable cookies through browser settings.
Contact Form
Our contact form is intended for general business inquiries only.
Please do not submit:
* Patient information
* Protected Health Information (PHI)
* Confidential clinical trial data
* Proprietary sponsor information
* Sensitive personal information
If you need to discuss confidential information, please contact us first so that an appropriate communication method can be arranged.
Data Sharing
We may share information with service providers that help us operate our website, including providers of:
* Website hosting
* Website analytics
* Email services
* Website infrastructure
These providers process information only as needed to perform services on our behalf.
Data Retention
We retain inquiry information only for as long as reasonably necessary to respond to requests, operate our business, comply with legal obligations, or resolve disputes.
Data Security
We use reasonable administrative and technical measures to help protect information submitted through our website.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
This website is intended for business audiences and is not directed toward children under 13 years of age.
We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time.
The “Effective Date” at the top of this page indicates when the most recent revision became effective.
Questions About This Privacy Policy?
If you have questions regarding this Privacy Policy, please contact:
Row21
Email: contact@teamrow21.com